Here are some common questions clients ask before starting a project with us
We specialize in custom website design, eCommerce development, WordPress setup, branding, SEO, and digital marketing.
We also provide ongoing website maintenance, redesign, and performance optimization services.
Yes. We primarily build websites using WordPress, as it’s flexible, powerful, and 100% open-source.
For eCommerce, we use WooCommerce, and for design flexibility, we often use Elementor or custom themes.
Yes — GPL (General Public License) software is completely legal under WordPress licensing.
We use only verified, safe, and scanned GPL tools.
They work the same as premium ones, except they don’t include automatic updates or official author support.
We usually take 50% advance before starting the project and the remaining 50% before final delivery.
You can pay via UPI, bank transfer, or PayPal (for international clients).
Project time depends on your requirements:
We include a few free revisions in every package.
Minor text or image updates after delivery are fine, but larger changes or redesigns may have an additional charge.
Yes. We offer optional maintenance plans for updates, backups, and security checks.
If you prefer, we can also teach you how to manage your own WordPress dashboard easily (Free Training Guide Live) .
We follow a clear Refund & Cancellation Policy.
Refunds are not applicable once work has started or digital products (themes/plugins) have been delivered.
For valid reasons, we may consider partial refunds before work begins.
Yes! Once the project is fully paid for, you own your website, content, and design.
We only keep our small footer credit unless you prefer it removed.
Absolutely. All our websites are fully responsive, fast, and SEO-friendly using the latest optimization practices.
Yes. We can refresh your old website, fix performance issues, improve SEO, and make it look more modern and professional.
You can reach us easily:
📧 Email: hello@sachinrout.com
🌐 Website: https://sachinrout.com
